FAQs
Where can I get answers about Credit/Debit card purchases?
Download Park Vending’s Credit & Debit Card Purchase FAQ Sheet for answers to questions about card purchases.
I can't find the answer to my question
No problem, just give us a call at 800-690-8907 or go to our Contact page.
If a machine has a problem, how quickly do you respond to fix it?
Once a problem has been brought to our attention we generally respond within four business hours. Keeping our customers happy and our vending machines stocked and functioning properly is our #1 priority. Remember our motto “Rapid Service”.
What is the procedure if someone loses money in a vending machine?
Vending machines from time to time do take people’s money. We can supply a refund bank for on-the-spot refunds. Our route drivers can also issue refunds.
What are your service days and hours?
We provide 24 hours a day 7 days a week emergency repair service. Our trucks start very early in the morning every day and we have service technicians on call around the clock. The people who re-stock your vending machines are also trained in repairing them. This helps facilitate most machine repairs and ensures that your vending machines are always up and running.
How to relocate/move a vending machine?
Please inform us at least 30 days in advance of the date you need the vending machine moved so that there won’t be any inconvenience.
How often do you service machines?
Our goal is to maintain every option available for purchase. We service your location based on usage.
Do you offer healthy vending items?
Absolutely! We have plenty of healthy items to offer. As with any food or beverage item, if you don’t see an item that you would like to have on our menu, just ask!
What are the requirements to place a vending machine?
It depends on the number of employees at your organization or the average number of customers you serve daily. Contact us for more info.
What type of vending machines are available?
Park Vending offers EVERY food and beverage vending option. If you can eat it or drink it, we can vend it.
How much does a vending machine cost?
Park Vending, Inc. machines are placed free of charge.